How to Handle a Home Emergency: Before Help Arrives
A fire, flood, or mold outbreak can be overwhelming. When disaster hits, knowing what to do in the first few moments can make a huge difference in protecting your home and belongings.
Here’s what to keep in mind before our team arrives:
1. Stay Safe First
Make sure everyone is out of danger. For fire or structural issues, don’t re-enter the home until the area is cleared by professionals.
2. Shut Off Water or Power
If it’s safe to do so, shut off the main water valve to stop flooding, or turn off the power in affected areas to avoid electrical hazards.
3. Document the Damage
Take photos or videos before cleanup starts. This will help with insurance claims and give our team a clear view of the situation when we arrive.
4. Avoid DIY Cleanup
Trying to dry or remove contaminated materials yourself can be dangerous and may spread mold or bacteria. Let professionals handle the cleanup with proper gear and techniques.
At ACM Home Restoration, we provide 24/7 emergency response across the Hudson Valley. We’ll assess the damage, walk you through next steps, and even work directly with your insurance company to streamline the process.
Contact us for a free estimate or call our 24/7 Emergency Hotline at +1 (888) 315-5966 — we’re here whenever you need us.
